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Cathi Miller, Hagan Realty 2025 WINNER FOR BEST RESIDENTIAL REAL ESTATE AGENT

Frederick Best of the Best 2025

Meet Bob & Freddie. When it comes to local businesses, businesspeople and organizations in Frederick, they know best. Here is a personal interview with a 2025 Best of the Best winner or finalist about why they love what they do, helping those they serve and working in Frederick.

WHEN DID YOUR BUSINESS OPEN?

I began my career as a real estate paralegal in 1985 and have spent more than three decades working behind the scenes on thousands of transactions. During that time, I discovered that what I enjoyed most wasn’t just the legal side of the process; it was helping clients understand it. Becoming a Real Estate Broker gave me the opportunity to work directly with buyers and sellers, answer their questions, explain the details in plain language, and help them make informed decisions with confidence.

WHAT MAKES FREDERICK COUNTY A GREAT PLACE TO DO BUSINESS?

Frederick County has a way of making people feel at home. From our small towns to our growing communities, people love supporting local businesses; they look out for their neighbors, and value relationships in Frederick County. Growing up in Emmitsburg and now living in Thurmont has given me a deep appreciation for this community and the people who call it home. I feel fortunate to live here, volunteer here, and help families through some of the most important milestones in their lives. There’s no place I’d rather call home.

WHAT SETS YOUR BUSINESS APART?

Every client has a different story, which is why I don’t believe in a one-size-fits-all approach. Sometimes people need answers, and that is why I am licensed in Maryland, Pennsylvania, DC, Virginia, and West Virginia. Whether someone is buying their first home, selling a home they’ve loved for decades, re- locating, or helping a family member through a major life transition, they deserve someone who takes the time to listen. Sometimes people need answers and reassurance, and sometimes they need someone who genuinely cares. I believe buying or selling a home is about much more than paperwork and deadlines. It’s about helping people through an important chapter in their lives with honest communication, practical guidance, and a little humor when it’s needed. If I can make the process less stressful and help my clients feel informed, supported, and confident in their decisions, then I have done my job. This is what sets me apart from others.

WHERE DO YOU SEE YOUR BUSINESS IN FIVE YEARS?

I hope each year will build on the one before it, not just by growing my business, but by growing the opportunities I have to educate and work with others. I enjoy helping people understand what can often feel like an overwhelming process. I would love to continue expanding educational programs for seniors, first-time buyers, and anyone looking for real estate guidance. Helping clients will always be at the heart of what I do and has been the top of my core values, but I also hope to mentor the next generation of real estate professionals. If I can leave both my clients and future realtors with a better understanding of the process and a heart for serving others, I’ll consider that a meaningful legacy.

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